Amlesh SengarApr 73 min readHow to Use Zoom Contact Center to Improve Customer Experience?In today's digital age, where competition is fierce and consumers have endless choices, a strong brand is no longer enough. Customers are...
Amlesh SengarMar 297 min readRe-imagine Teamwork and Collaboration with Zoom WorkplaceOver the past year, there has been significant discourse surrounding the ways in which AI is poised to enhance human productivity. More...
Amlesh SengarOct 7, 20234 min readFrom Blank Stares to Brilliant Ideas: Unpacking the Magic of Zoom Whiteboard!Every time I used to stand in front of a blank whiteboard, my mind went as blank as the board itself. It's like the vast whiteness...
Amlesh SengarSep 10, 20234 min readZoom's AI Companion: Elevate Every Interaction, Effortlessly!In the realm of digital communication, the story of Zoom stands out as a testament to innovation and foresight. Founded in 2011 by Eric...
Amlesh SengarJul 6, 20232 min readYou can now have 1:1 calls on Microsoft Teams Rooms. But how is that possible?My first interaction with video interoperability was between H.323 and SIP endpoints. I still remember when we had to append sip: to make...